Consumer Information

Each year a school must disseminate to prospective and enrolled students required information under the Higher Education Act of 1965, as amended, and the Family Education Rights and Privacy Act (FERPA) and the procedures for obtaining the information.   Each topic listed gives a link to the information that must be disclosed, as well as telephone numbers and/or e-mail addresses of the university officials who can respond to questions or information requests in their specific areas.

Academic Degree Programs  

Registrar's Office
Suite 3-309 Academic Building
(810) 762-7476
registrar@kettering.edu
 
 
Accreditation Information 

Cleary (Campus Security) Act  - Security & Fire Safety Report

Campus Safety
Campus Center
(810)762-9501
 
 

Complaint Procedures

Kettering University encourages students and prospective students to address complaints relating to Kettering's institutional policies and consumer protection issues first with personnel in the office or department that led to the complaint alleged.  If needed, senior University administrators may also become involved to help resolve complaints.

If you have concerns regarding the quality of instruction provided at the University or the University's ongoing ability to meet its accreditation requirements, you may contact the University's accreditor, the Higher Learning Commission of the North Central Association Colleges and Schools, using the process described at http://www.ncahlc.org/Information-for-the-Public/complaints.html

If your concerns about the University involve consumer protection issues, your may contact the Consumer Protection Division within the Michigan Attorney General's Office using the procedure described at http://www.michigan.gov/ag/0,1607,7-164-17331-42077--,00.html.

Distance Education - Contact information for student complaint processes by State

 

Computer Use and File Sharing

Information Technology
helpdesk@kettering.edu
 

Copyright Restrictions 

Library
Academic Building
(810)762-9598
library@kettering.edu
 
 

Disability Services 

Health, Counseling and Disability Services
Kettering University
1-104 Campus Center,
(810) 762-9650
wellness@kettering.edu

 

Drug and alcohol abuse prevention information

Health, Counseling and Disability Services
Kettering University
1-104 Campus Center,
(810) 762-9650
wellness@kettering.edu
           

Family Educational Rights and Responsibilities Act (FERPA)

Registrar's Office
Suite 3-309 Academic Building
(810) 762-7476
registrar@kettering.edu 
 
 

Financial Aid Information

Financial Aid Office
4-100 Campus Center
(810) 762-7491
finaid@kettering.edu
 
 

General information about the school 

           

Job Placement Rates

Career Services
careerservices@kettering.edu
 
 

Missing Student Policy

Kettering University takes student safety very seriously. To facilitate our students’ safety, the “Missing Student Policy and Procedures for Thompson Hall Residents” will assist us in locating Kettering student[s] who reside in Thompson Hall and, based on facts and circumstances known to the University, who are determined to be missing. This policy and procedures are believed to comply with the Higher Education Act of 1965 as amended by Public Law 110-315 in August 2008 (20 USC 1092(j)).

 

Student Body Diversity

Institutional Effectiveness
datacenter@kettering.edu
 
 

Student Retention and Graduation Rates

Institutional Effectiveness
datacenter@kettering.edu
 

Tuition & Fees

Student Accounts
2-313 Campus Center
studentaccounts@kettering.edu
 

Tuition Refund Policy

Student Accounts
2-313 Campus Center
studentaccounts@kettering.edu
 

Transfer of Credit Policies and Articulation Agreements

Registrar's Office
Suite 3-309 Academic Building
(810) 762-7476
registrar@kettering.edu
 

Voter Registration

Institutions of higher education must make a good faith effort to distribute voter registration forms to all enrolled students physically in attendance at the institution for primary elections as well as for general elections. The Higher Education Amendments of 1998 states that the law "shall apply to elections as defined in section 301 (1) of the Federal Election Campaign Act of 1971 and includes the election for Governor or other chief executive within such State."

The following site contains additional information as well as a downloadable voter registration application.

http://www.eac.gov/

This form can be completed and mailed to:

    Michigan Department of State
    Bureau of Elections
    PO Box 20126
    Lansing, MI  48901-0726
 

Because of the nature of federal, state, and institutional guidelines affecting financial aid programs, the information contained in this website is subject to change.